LuckyMeSlots Terms and Conditions

Welcome to LuckyMeSlots. By accessing and using our website at luckymeslots.co.uk, you agree to be bound by the terms and conditions set out below. Please read this document carefully before registering an account or placing any bets. At Lucky Me Slots, we operate under a licence issued by the UK Gambling Commission (account number 39326), and our services are available exclusively to players located in Great Britain. If you do not agree with any part of these terms, you must not use our platform.

1. About Us and Our Licence

LuckyMeSlots is operated by Skill On Net Ltd, a company incorporated in Malta (registration number C50024), with its registered office at Quantum House, 75 Abate Rigord St, Ta'Xbiex XBX 1120. UK payment-processing services are provided by Skill On Net Limited, registered in England and Wales under number 14264775. Here at Lucky Me Slots, we are fully licensed and regulated by the UK Gambling Commission, and we hold ourselves to the highest standards of responsible operation. All gaming activity on our platform is governed by applicable UK gambling laws and regulations.

2. Eligibility and Registration

To register and play at LuckyMeSlots, you must meet the following requirements:

  • You must be at least 18 years of age.
  • You must be physically located in Great Britain at the time of play.
  • You must not be a resident of any country other than Great Britain — we restrict access to all other jurisdictions.
  • You must provide accurate, complete, and up-to-date personal information during registration.
  • You may only hold one account with us at any time.
  • You must not be on any self-exclusion register, including GAMSTOP.

We reserve the right to request identity verification documents at any point. Wins of £5,000 or more may be subject to extended verification before processing. If we discover that any information provided during registration is false or misleading, we reserve the right to suspend or permanently close your account.

3. Account Security and Responsibility

At Lucky Me Slots, we take the security of your account seriously. You are responsible for maintaining the confidentiality of your login credentials. The lucky me slots login process is secured through our platform infrastructure, but you must ensure that no third party gains access to your account. If you suspect unauthorised access, you must contact us immediately at support@luckymeslots.com. We cannot be held liable for losses arising from your failure to protect your account credentials.

4. Deposits and Withdrawals

4.1 Deposits

We accept deposits via the following methods: Visa, Mastercard, Paysafecard, PayPal, Trustly, and Apple Pay. We do not accept cryptocurrency payments. The minimum deposit to qualify for our welcome offer is £10. Our platform supports transactions in GBP (default currency), as well as EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, and RUB, subject to availability.

4.2 Withdrawals

At LuckyMeSlots, we process withdrawals to the same method used for deposit (closed-loop policy) wherever possible. The following conditions apply:

  • Withdrawals are available via cards, PayPal, Trustly, and wire transfer.
  • Card and e-wallet withdrawals carry no fee. Wire transfers incur a £10 fee, waived on amounts of £500 or more, with a minimum withdrawal of £50.
  • We aim to process withdrawal requests within a few hours of approval, subject to verification requirements.
  • Unprocessed withdrawal requests will be reversed to your account balance after 7 days.
  • Withdrawals must be requested through the cashier only — we do not accept withdrawal requests by email or phone.

There is no limit on the number of withdrawal transactions you may make. Per-transaction limits are set individually and can be viewed in the "more info" section of your account.

5. Bonuses and Promotions

5.1 Welcome Offer

Our Lucky Me Slots free spins welcome offer grants 100 free spins on your first deposit of £10 or more, played on Starburst at £0.10 per spin. Winnings generated from these free spins are subject to a 10x wagering requirement, applicable to slots only. The maximum bet permitted while completing wagering is 10% of your free spin winnings, with a minimum of £0.10 and a maximum of £5. We do not offer a lucky me slots no deposit bonus as a standard promotion — any promotional codes or lucky me slots coupon codes must be entered at the relevant stage of the deposit process and are subject to the specific terms attached to that offer.

5.2 Deposit Bonuses

At Lucky Me Slots, we regularly provide deposit bonus promotions. To qualify for most deposit bonus offers, a minimum deposit of £20 is required. Wagering requirements are set at 10x, and contributions are counted from slots and scratch card games only. If you are searching for lucky me slots bonus codes or lucky me slots free spins codes, please check our promotions page after logging in, as personalised offers are available through our Daily Picks feature.

5.3 Free Bingo Tickets

We offer free bingo tickets as part of selected promotions. Bingo tickets carry a 0x wagering requirement, meaning any winnings derived from free bingo tickets are withdrawable without additional conditions, subject to our standard verification procedures.

5.4 Prize Twister and Daily Picks

Our LuckyMeSlots platform features the Prize Twister promotion and a Daily Picks personalised offer system. These offers are tailored to individual player activity and may include bonus spins, bonus funds, or other rewards. Terms applicable to each individual promotion will be displayed at the time of offer.

5.5 General Bonus Rules

We apply the following rules to all bonus offers across our Lucky Me Slots casino:

  • Only one bonus may be active at a time unless otherwise stated.
  • Bonuses are non-transferable and have no cash value unless wagering requirements are met.
  • We reserve the right to withdraw any bonus offer if we reasonably suspect abuse or fraudulent activity.
  • Bonus funds expire in accordance with the specific terms attached to each promotion.

6. Loyalty and VIP Programme

Here at LuckyMeSlots, we reward loyal players through our VIP Points scheme. Points are earned through eligible gameplay and can be converted within 180 days of accumulation. Cash redemption of VIP Points is available only for accounts registered before 19 March 2017. All other players may use points to access VIP-level benefits and tier-based rewards, which are detailed in the VIP section of our platform.

7. Responsible Gambling

We are committed to promoting safe and responsible play at Lucky Me Slots. We provide a range of tools to help you manage your gambling, including deposit limits, session limits, reality checks, and self-exclusion options. If you feel that your gambling is becoming a problem, we encourage you to contact our support team or visit organisations such as GamCare, BeGambleAware, and GAMSTOP. You must be 18 or older to use our services — we operate strict age verification procedures and actively support efforts to prevent underage gambling.

8. Supported Devices and Software

Our LuckyMeSlots platform is accessible on desktop, mobile, and tablet devices through an optimised web experience. We also offer a dedicated lucky me slots app for convenient play on the go. Our game library is powered by SkillOnNet and features content from leading providers including NetEnt — such as Starburst — along with a wide selection of slots, scratch games, bingo, blackjack, roulette, baccarat, and progressive jackpot titles.

9. Customer Support

At Lucky Me Slots, we provide customer support via live chat, available from 06:00 to 00:00 GMT, accessible after login. You can also reach us by email at support@luckymeslots.com. Our support team operates in English. Please note that we are unable to process withdrawal requests via email or phone — all cashout requests must be submitted through the cashier.

10. Amendments and Governing Law

We reserve the right to amend these terms and conditions at any time. Material changes will be communicated to you via email or a notification on our platform. Your continued use of LuckyMeSlots following any such changes constitutes your acceptance of the updated terms. These terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you have a complaint that we are unable to resolve to your satisfaction, you may refer the matter to an approved Alternative Dispute Resolution provider as listed by the UK Gambling Commission.